RoyalVegas Cookie Policy

At Royal Vegas, we believe in being fully transparent about how we operate our website and how we use technology to enhance your experience. This Cookie Policy explains what cookies are, how we use them on the Royal Vegas Casino platform, what types of cookies we deploy, and how you can manage your preferences. By continuing to use the RoyalVegas website, you acknowledge and consent to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. At Royal Vegas, we use cookies and similar tracking technologies to ensure that our platform functions correctly and delivers a seamless royal vegas online casino experience. These files allow our system to recognise your device on subsequent visits, remember your preferences, and provide you with a more personalised service.

Cookies do not contain personally identifiable information on their own, but they can be linked with such information when combined with data you provide to us directly, for example during royal vegas casino login or account registration. We may also use pixel tags, web beacons, and similar technologies alongside cookies.

Why We Use Cookies

Here at RoyalVegas, we use cookies for a range of essential and non-essential purposes. Our primary goals in using these technologies include:

• Ensuring the technical functionality and security of the royal vegas casino mobile app and desktop platform
• Remembering your login credentials to streamline the royal vegas login process
• Tracking your session activity for fraud prevention and responsible gaming compliance
• Analysing how players navigate and interact with our site to improve performance
• Delivering relevant promotional content, including information about royal vegas bonus offers and royal vegas free spins
• Supporting the operation of our royal vegas mobile casino experience across Android and iOS devices
• Measuring the effectiveness of our marketing campaigns and referral sources

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the Royal Vegas website to function. Without them, services such as account authentication, secure payments, and session management would not be possible. Strictly necessary cookies cannot be disabled, as they are fundamental to delivering the royal vegas casino online service. They enable functions like maintaining your session when you access royal vegas casino login mobile and ensuring your gaming data is protected with SSL encryption.

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use the RoyalVegas platform. This includes which pages are visited most frequently, how long players spend on the site, and where errors occur. The data collected is aggregated and anonymous. We use this information to continuously improve our royal vegas online casino experience and ensure that our 400+ game library, including royal vegas slots and progressive jackpots, is accessible and well-performing across all devices.

Functional Cookies

Functional cookies allow our Royal Vegas platform to remember choices you make — such as your preferred language (English or Français), your region (Ontario or global), and whether you have previously accepted our cookie policy. These cookies make your experience more personalised and efficient, so you spend less time on settings and more time enjoying the royal vegas online pokies and live casino games.

Targeting and Marketing Cookies

At RoyalVegas, we and our trusted third-party partners use targeting cookies to deliver advertisements and promotional content that are relevant to your interests. These cookies track your browsing habits across our site and, where permitted, across other websites. They help us present offers such as the royal vegas no deposit bonus, royal vegas bonus codes for existing players, and other tailored promotions. You have the right to opt out of marketing cookies at any time using our cookie preference tool.

Session Cookies vs. Persistent Cookies

We use both session cookies — which expire when you close your browser — and persistent cookies, which remain on your device for a set period. Our Royal Vegas session cookies manage your active gaming session, while persistent cookies remember your preferences across multiple visits. Both types are used in compliance with applicable privacy law and our obligations under the AGCO licence OPIG1237900 and iGaming Ontario regulations.

Third-Party Cookies

Some cookies placed on the RoyalVegas platform are set by third-party service providers who help us deliver our services. These include:

• Game providers such as Pragmatic Play and Apricot (Microgaming/Games Global), whose platforms may place functional cookies during gameplay
• Live casino technology partners, including Evolution Gaming, whose live dealer sessions require cookies for streaming and session management
• Analytics platforms that help us understand player behaviour and optimise the royal vegas casino mobile experience
• Payment processors that require cookies to secure transactions made via Visa, Mastercard, Interac, and other supported methods
• Responsible gambling tools, including BetGuard and iGO self-exclusion mechanisms, which rely on cookies to enforce player protections

We do not control the cookies placed by third parties. We encourage you to review the privacy and cookie policies of these partners directly. At Royal Vegas, we carefully select our third-party partners and require them to operate in compliance with applicable data protection laws.

Cookies and Responsible Gaming

Our RoyalVegas platform takes responsible gambling seriously. Cookies play an important role in supporting our responsible gaming tools — including session time tracking, deposit limit enforcement, and self-exclusion via BetGuard and ConnexOntario (1-866-531-2600). By storing certain preference data locally on your device, these tools remain active and effective each time you access our platform. We are certified under RG Check standards and use cookies as part of our commitment to player safety.

How to Manage and Control Cookies

At Royal Vegas, we respect your right to control how your data is used. You can manage your cookie preferences in the following ways:

• Cookie Consent Tool: When you first visit the RoyalVegas website, you will be presented with a cookie consent banner. You may accept all cookies, reject non-essential cookies, or customise your preferences by category.
• Browser Settings: Most browsers allow you to block or delete cookies through their settings menu. Please note that disabling certain cookies may affect the functionality of the royal vegas casino mobile login experience and other features.
• Opt-Out of Analytics: You may opt out of third-party analytics cookies, such as those placed by Google Analytics, by using the tools provided by those services.
• Do Not Track: Some browsers support a "Do Not Track" signal. While we acknowledge this signal, please note that not all tracking technologies are able to honour it.

Please be aware that restricting or deleting cookies may impact your ability to use certain features of our Royal Vegas platform, including remembering your login details or maintaining your session preferences across visits.

Data Retention and Cookie Duration

The duration for which cookies remain on your device varies depending on their type and purpose. Session cookies are deleted automatically when you close your browser. Persistent cookies used by the RoyalVegas platform are retained for periods ranging from 30 days to 24 months, depending on their function. Marketing cookies placed by third parties may have their own retention periods governed by those parties' policies.

We periodically review and update our cookie list to ensure accuracy and compliance. If we make significant changes to how we use cookies, we will notify you by updating this policy and, where appropriate, by displaying a new cookie consent notice on the Royal Vegas website.

Contact Us

If you have any questions about our use of cookies or wish to exercise your data rights, please contact our support team. Our RoyalVegas multilingual customer care team is available in English and French via live chat and email. For formal privacy or data-related complaints, you may also reach our group support team at complaints@playersupportcenter.com.

This Cookie Policy applies to royalvegas.ca and the Ontario-licensed version of our platform, operated by CADTREE LIMITED, La Corvee House, La Corvee, Alderney GY9 3TQ, under AGCO licence OPIG1237900 in partnership with iGaming Ontario. We are committed to keeping this policy up to date and ensuring our practices remain aligned with applicable privacy legislation.